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Terms and Conditions

General

red plum linen is a privately owned and managed business based in Sydney that has been in operation since 2000. All our manufacturing is done here in Sydney with the majority of products made in our own factory. This allows us to have considerable control over quality and we pride ourselves on providing a very personal “tailor made” service.

Whilst we do introduce new fabric designs and products on a regular basis customers can also take comfort that the majority of our products and fabrics are still available thus allowing repeat orders of designs.

We supply numerous boutiques throughout Australia and have established a strong following of customers that chose to purchase on a direct basis.

Our products and fabrics are frequently used by leading Interior Designers.

We hope that you will enjoy your experience with red plum.

Orders

All orders must be paid in full prior to goods being dispatched.

Payment can be made by cheque sent through the post or by credit card through the website. Alternatively payment can be made by EFT and we will provide you with the details by email.

Goods are normally dispatched within 14 working days of orders being received. If there is likely to be any delay you will be advised immediately.

Returns

As all goods are made to order items can not returned unless there is a fault or error in which case we will offer to replace the item.

Privacy

By submitting an enquiry, order or request to join our e-club you will join our database and may receive from time to time details of new products etc. Your details will not be passed on to any third party and you will be removed from our database upon request.

Copyright

The design and all content of this web site remains subject to copyright and may not be reproduced in any way without our express consent.